ICBC Counselling
Do you have an ICBC claim?
Are you looking for an ICBC-approved counsellor?
SoulSpring Counselling & Wellness offers virtual and in-person trauma-informed counselling services for individuals with ICBC claims. Direct billing to ICBC makes it easier and faster for you. Receive support quickly and soon after your accident to help you with accident-related stress, anxiety and PTSD.
SoulSpring Counselling & Wellness specializes in mental health recovery after motor vehicle accidents.
Navigating Recovery After a Motor Vehicle Accident
​A motor vehicle accident (MVA) is often a "split-second" event that can lead to years of psychological aftershocks. While physical injuries are often visible, the invisible effects such as anxiety, hypervigilance, and emotional exhaustion are just as critical to address. Understanding that your reaction is a normal response to an abnormal event is the first step toward reclaiming your life.​
Psychological effects of an accident
The psychological effects of an accident often extend far beyond the initial shock. Post accident, individuals may develop PTSD which may include flashbacks, nightmares or intense distress when reminded of the accident. They might fear driving or being a vehicle passenger, or may notice that they are hyper-vigilant and on the lookout for potential threats, even when it is safe. Also, depression, anger and grief may arise in response to the loss of mobility, chronic pain, or changes in daily routine which then may lead to feelings of hopelessness or isolation.​​​​
The Path to Recovery
The "wait and see" approach is rarely effective for trauma. ​SoulSpring Counselling & Wellness provides treatment for MVAs that includes a combination of talk, somatic and exposure therapies depending on the stage of treatment, presenting symptoms and your therapeutic preferences. ​
Cognitive-focused (talk therapy) treatment serves to identify and reframe your negative thought patterns (e.g., "I'm never safe on the road") and help you through gradual exposure to triggers. This will help with reducing avoidance behaviors and managing daily anxiety. In addition, somatic experiencing (SE) enables you to process the "charge" of the accident and its effects on your nervous system. It can help your body release stored tension and regulate your nervous system. Finally, exposure therapy will support a structured, gradual return to driving or riding in a vehicle.​​​​​ Each of these approaches are evidence-based and have been found effective for MVA recovery.
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The Path to Recovery
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Recovery isn't about "getting over it"; it's about integrating the experience so it no longer controls your future. If you find yourself avoiding certain roads, replaying the accident in your mind, or feeling a sense of dread when you see a car, professional support can provide the tools to put the MVA in the past where it belongs.
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Book a Free Consultation
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Book a free consultation to see if we may be a good fit. Contact christina@soulspringwellness.ca to book an appointment.
FAQs
Q: How do I qualify for counselling services covered by ICBC?
A: As long as you have an open claim with ICBC after being in a car accident, you should qualify.
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Q: How soon can I get an appointment?
A: If you are seeking ICBC-covered counselling services, a same-day or next-day appointment may be possible. Please contact Christina to inquire. Note that ICBC does require approval of a treatment plan before starting sessions. An initial phone consultation for counsellli can get things moving forward so that you can get support asap.
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Q: Do you direct bill to ICBC?
A: Yes, direct billing is provided.
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Q: What is the process for initiating my ICBC counselling claim?
A: Here are the steps you need to follow to get started with counselling sessions:
1. Book a consultation.
2. If it feels like a good fit, make an appointment for you initial intake. This will provide the information needed to develop an submit a treatment plan to ICBC.
3. Once the treatment plan is approved, you can start your counselling sessions.
4. When you near the end of your approved number of sessions, you and your clinician will assess your progress and discuss next steps - be it bringing closure to your work together or determining if a request for an extension is needed to support a full recovery.
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Q: Do I need a referral?
A: No referral is needed. All you need to do is book a consultation with Christina to better understand your situation and needs, and to determine if it is a good fit for us both.
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Q: How many sessions are covered?
A: The number of sessions is determined by ICBC and depends on the treatment plan submitted by the provider. Typically approximately 10 sessions may be approved initially. Extensions may be approved if treatment is progressing and more time is needed for the recovery process.
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Q. How do I book an appointment with you?
A: Please contact christina@soulspringwellness.ca to book an appointment.
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Q: Are you approved as an ICBC provider?
A: Yes, SoulSpring Counselling & Wellness is an approved ICBC mental health care provider.
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Q: What is your cancellation policy for counselling sessions?
Please provide 24 hours notice if you need to cancel. Failure to do so may result in being billed for the session. Note that ICBC does not cover the cost of cancellations. The client would be responsible for this.